Frequently Asked Questions

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How much does a quotation cost?
We provide a no obligation free quotation service.
Can you quote from plans?
Yes we can quote from your plans, either by email, fax or mail them to us. We also have representatives available to visit your site.
Do you have insurance?
Yes we carry a $20,000,000 Public Liability Insurance and we will provide WorkCover Insurance details should you require these documents.
What is your required lead time on projects?
Seven days’ notice generally but with quieter times this may be as little as 3 days and busier times a little longer.
How long does it take to install a scaffold?
On a standard 2 storey building of approximately 50lineal meters scaffold would normally be install within a day. Installation can vary depending on the site access, fall of the site, and numerous other obstacles.
What is the hire period?
The hire period is normally 28 days but this may vary depending on the job and should be discussed at time of quotation.
Are your employees appropriately trained?
All our employees have undergone their construction induction course and carry their cards with them at all times. We have a team of qualified scaffolders and trained scaffold labourers.
What are your payment terms?
For non-account clients a 50% deposit is required to secure your booking and the balance due within 7 days of installation. For account clients payment is strictly 30 days from date of invoice.
What method of payment does Masta Scaffold except?
Payment can be made by Electronic Transfer, VISA or MasterCard (1.9% Surcharge will apply), Cheque or Money Order.
What types of scaffold do you use?
Masta scaffold specialises in heavy duty ground up scaffold which can be used in many applications.
What are Masta Scaffolds trading hours?
Monday to Friday 7am – 5pm except public holidays
Are you able to do out of hour’s installation and dismantle?
Yes we are able to perform installs and dismantles out of normal hours. This needs to be specified at time of quoting and may require approval by councils and residents
Are you a member of HIA & HRIA?

We sure are.
If you have any further questions, please click here for our Contact page, or call us now on (03) 9761 7769.
We are looking forward to hearing from you. 🙂

If you have any further questions, contact us or call us now on (03) 9761 7769.

We are looking forward to hearing from you.